Updated May 2018
Your business matters to The Chocolate Manor. We want to assure you that we will always respect your privacy and so we have outlined our policy below, on the personal information we keep, and why. You can contact us at any time to have your details removed.
WHAT INFORMATION DO WE COLLECT?
When you purchase from our site, contact us via the enquiry form, or subscribe to our newsletter we gather your information. You may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously. Like most websites, we use cookies to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the ‘do we use cookies?’ section below for information about cookies and how we use them.
WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:
- To improve our website – we aim to improve our website based on the information and feedback we receive from our website users
- To improve customer service
- To send you about offers or events that we believe, based on your engagement with us previously, that we believe you may be interested in.
The email address you provide when you place an order, may be used to send you information and updates in relation to your order, as well as receiving occasional company news, updates, related product or service information, etc.
If at any time you would like to unsubscribe from receiving future emails, please contact us via our online form with ‘Unsubscribe’ stated in the subject line.
DO WE USE COOKIES?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information). We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We HAVE NEVER AND WILL NEVER sell, trade, or transfer any information we have about you to any other company or organisation. We do work with trusted third parties who assist us in operating our website, conducting our business, and those parties only engage with us on the basis they agree to keep this information confidential. We will only ever release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
ONLINE PRIVACY POLICY ONLY
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your consent: By using our site, you consent to our privacy policy.
Changes to our privacy policy: If we decide to change our privacy policy, we will post those changes on this page.
CONTACTING US
If there are any questions regarding this privacy policy you may contact us using the information below.
The Chocolate Manor, Unit 25 Sperrin Business Park, Ballycastle Road, Coleraine, BT52 2DH or contact us