Delivery Policy

Delivery Details and Returns Policy


All deliveries are subject to stock availability and authorisation of your payment.

We shall endeavour to despatch the Goods you have offered to purchase within 5 working days after we receive your offer – for stock items, unless stated otherwise in the product description. Personalised goods: personalised bars will be despatched within 10 days after we receive your order. If there are any delays we will notify you of such delay as soon as possible.

We can either deliver your order to the billing address for the card you use to pay for your order, or you can specify an alternative address such as a workplace, university or friend/family address at checkout.

Delivery and handling costs are advised at checkout, and will depend on your location, and number of items ordered.  Delivery will be by Royal Mail or Courier.

Your order will be delivered to you during office hours (9-5pm), Monday to Friday. We are unfortunately unable to specify the time at which the goods will be delivered to you.

For some orders, a signature will be required on delivery of the goods to you. Receipt of a signature at the delivery address will be proof that the order has been delivered to you. We are legally obliged to perform the contract with you within 30 days of receipt of your order. If we do not your money will be refunded.

Deliveries to the rest of the world
At present we deliver only to UK & Ireland.